If for some unfortunate reason you need to return your item, please follow the steps below to do this:
- The item must be in re-saleable condition and returned to the store within 14 days of receipt of delivery.
- All return items must be unworn, unwashed with tags in place, and a receipt.
- We cannot guarantee the return of the item, so we strongly encourage you to please send it via tracked post. Should any uninsured items be damaged during the returns process please note that you will be responsible for them.
On inspection of the goods, if we find that the goods have been handled beyond what is necessary to establish the nature, characteristics and functioning of the goods, you will be liable for the diminished value of the goods. In such circumstances, we may withhold an amount to reflect the diminished value of the goods.
These conditions do not affect your statutory rights.
How do I return an item?
How long do I have to return ?
Are there Exclusions on returns?
What if an item is damaged?
How long will it take for my refund?
How long will it take for my exchange?
What if I receive the wrong product?
Our general policies